E-learning has become a necessary tool in the developmental agenda of every progressive institution for an effective delivery of the knowledge management system. The specific objectives of this study is to explore whether 1) e-Learning has improved knowledge management in these institutions, and 2) technological barriers has constrained individuals to the improvement of knowledge management in their institutions.
This paper investigates the integration of e-Learning and Knowledge Management in the dimensions of knowledge generation, capturing, sharing and application in Ghana using five major public universities as case studies. It attempts to unveil the e-learning and knowledge management policies in place at these institutions, and to know the extent to which these policies are catching up with the intended beneficiaries. The situation analysis was carried out by interviews conducted with policy makers at the institutions, and survey among participants (students and lecturers) within the scope of technological and regulatory factors at the case study institutions.
Findings from the interviews suggest that e-learning has contributed to knowledge management in their respective institutions. Overall, this study contributes to the debate whether bridging technological gaps can bridge knowledge gap in Ghanaian institutions.
|Keywords:||e-Learning, Knowledge Management, Barrier, Technological Gap, Knowledge Gap|
Lecturer, Business School, Ghana Institute of Management and Public Administration (GIMPA), Accra, Ghana