Since the inception of video technology, educators in a variety of disciplines – from physics to music – have recognized the utility of broadcast or video instruction. This paper examines the creation of a video used by a medium-sized southern university’s Career Services Office for training students to utilize an innovative instructional technique, called S.T.A.R., when answering behavioral-based interview questions. Using observational learning theory that posits individuals tend to model observed behaviors, the authors examine whether students are more apt to learn from a classroom instructor or from a videotape featuring peer-to-peer learning, or student actors. Both methods have been shown to be effective depending upon the subject matter at hand and upon the complexity of the skill or craft being learned. However, studies indicate students are more likely to model behavior if s/he can identify with the person giving the instruction (Hidi & Harackiewica, 2000 and Craig et.al, 2009). Applied to the task at hand, we hypothesize students will learn from the training video illustrating how others (student actors) handle certain interview situations and students will be judged more effective in their employment interviewing techniques when receiving training. Furthermore, we investigated how effectively students implement the S.T.A.R. method, comparing video versus classroom training. Results indicate that employing the S.T.A.R. method did result in higher scores in students’ mock interview. We also found that students’ confidence levels increased due to being better prepared after viewing the instructional video. Finally, there was a significant correlation among students’ scores who employed the S.T.A.R. techniques and who took an undergraduate-level interviewing course.
|Keywords:||Producing Training Videos to Increase Students’ Learning, Evaluating Training Video’s Learning Effectiveness when Compared to Classroom Lecture, Faculty-Student Collaborative Effort, The S.T.A.R. Instructional Technique, Answering Behavioral-Based Interview Questions, Observational Learning Theory, Employment Interviewing Techniques, Training Video|
Assistant Professor, Communicaton Department, Eastern Kentucky University, Richmond, Ky, USA
Associate Professor, Department of Communication, Eastern Kentucky University, Richmond, Kentucky, USA
Student, Communication Department, Eastern Kentucky University, Richmond, KY, USA